your support from day one
with more than 35 years of experience
to secure your investment
Terms and Conditions for international Installations
§1.) Unlimited use of efficient Internet and telephone must be guaranteed and paid for by the buyer to ensure possible support by the sellers or the engineers HQ any time and any place
.§2.) Unrestricted use of the seller´s staff´s PC and mobile smartphone must be guaranteed, including unlimited Internet at the buyer´s costs (at any time and any place) to ensure possible support by the sellers or the engineers HQ.
§3.) The buyer has to provide a valid work visa for all necessary engineers/workers.
§4.) Cost for an abroad accident- and life insurance must be covered by the buyer.
§5.) The on time import and the use of the seller´s tools must be guaranteed.
§6.) Import and transport of the goods as well as storing in dedicated, clean and airconditioned storage-room must be done by the buyer and at his costs and risk. Eventually damaged parts and spare parts has to be exchanged on the cost of the buyer.
§7.) Safe flight, transport to hotel, to construction sites etc., international food and safe accommodation for all members of the seller´s staff must be mandatory.
§8.) To secure the seller's staff the buyer has to provide a qualified person to advice the staff about the local behaviour and expectations 14days before the installation starts.
§9.) Medical service – if needed must be mandatory to all members of the seller´s staff
§10.) The planning of the construction needs to be done under the supervision of the seller. To secure this, the seller will check and release all by the buyer provided planning material and/or inform the buyer during 36h about possible changes.
§11.) Before start of the each installation and delivery the preparation of the site has to be completed and all rooms have to be in “clean swept and ready to move in” condition. To secure this the buyer has to provide photos to proof the status of the construction-site.
§12.) During installation constant electricity, prepared power-plugs and correct current voltage at the site is essential.
§13.) If needed, local workers has to be supplied by the buyer to support the sellers engineers.
§4.) The systems will be installed and handed over 100% functional to the end user. No further guarantee will be given. The seller recommends to the buyer to order a standard spare part / consumable set together with the main systems.
§15.) The seller has to provide adequate staff for the systems hand on user training without any delay.
§16.) Only for MRI: The seller highly recommends (to secure a proper shimming of the unit) to perform a B-Zero (magnet-field measurement and observation) on the place of installation by an expert for MRI.
§17.) In case the seller´s engineers or his team are not able to do their work or to travel home due to the buyer´s fault (no electricity, no guardians, unfinished rooms or any other reason include force majeure) the buyer will be charged with additional cost. (1.000,- Euro / day / engineer)
§18.) Any offer is only valid for 2 weeks after handover, due to currency fluctuations and the fact, that these items are 2nd hand products, which are rare on the market and hard to get.
§19.) All given time-frames are estimated out of our experience from former installations of the seller. Due to unexpected circumstances these time-frames could vary. The seller is not responsible for any damages caused by changes in the time-frames.
§20.) Important: Specified data may be based on a third parties and are not guaranteed!!!
§21.) The seller and the sellers engineer have the right to take photos of the systems/installations for non restricted use on the sellers/engineers website.
§22.) Copying and/or forwarding of any by the seller provided information (include this text) is only allowed only with the sellers permission.
§23.) All our offers are subject of prior sale until receipt of payment. Claims for damages due to prior sale or possible different data are excluded.
§24.) Severability clause: If a provision of this agreement is or becomes legally invalid or if there is any gap that needs to be filled, the validity of the remainder of the agreement shall not be affected thereby. Invalid provisions shall be replaced by common consent with such provisions which come as close as possible to the intended result of the invalid provision. In the event of gaps such provision shall come into force by common consent which comes as close as possible to the intended result of the agreement, should the matter have been considered in advance. Any changes of or amendments to this Agreement must be in writing to become effective.
§25.) Force Majeure: If performance by either party is prevented, restricted or delayed due to any cause arising from or attributable to acts, events, non-happenings, omissions, accidents or acts of God beyond the reasonable control of the party due to perform, the party so affected shall be excused from performance to the extent of such prevention, restriction or delay. No party shall have any liability to any other party for delay or nondelivery in the performance of its obligations under this Agreement, when attributable to acts of God, compliance in good faith with any applicable foreign or domestic governmental regulation or order whether or not it proves to be invalid, fires, war, riots, labour disputes such as strikes or lockouts, sabotage, unusually severe weather or any other cause beyond the reasonable control of such party.